Features / GEM-TMS

Features

Cloud-based Transport Management Software

GEM-TMS in the cloud offers multiple access points in a highly secure and user-friendly environment, allowing business owners to manage their company from anywhere in the world as long as they have Internet access. GEM-TMS is compatible with your mobile phone, tablet, and computer. Additionally, it is a multi-currency, multi-language, multi-location, and multi-company solution.

Accessible from anywhere!

It's simple, if you have access to the Internet, you have access to GEM-TMS. No matter your device.

Manage your dispatch

GEM-TMS is simply the ideal transport management software for dispatching and managing your bookings, whether you're a courier service, a carrier, or a transport broker.

Custom packages

Discover our GEM-TMS packages specially designed to meet your needs.

Extremely useful modules

Enhance your operational efficiency and deliver exceptional customer service with GEM-TMS.

Accessible from anywhere!

It's simple, if you have access to the Internet, you have access to GEM-TMS. No matter your device.

Manage your dispatch

GEM-TMS is simply the ideal transport management software for dispatching and managing your bookings, whether you're a courier service, a carrier, or a transport broker.

Custom packages

Discover our GEM-TMS packages specially designed to meet your needs.

Extremely useful modules

Enhance your operational efficiency and deliver exceptional customer service with GEM-TMS.

Watch the video presentation

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Tons of features that truly help you!

Reporting

Reporting allows you to collect essential data such as the number of shipments, revenue per service provider, and CO2 emissions. This data, displayed on an ergonomic dashboard, facilitates the monitoring and optimization of operations.

Cost Estimates History by Route

The booking history and their cost allow you to estimate your next deliveries more quickly and efficiently.

GPS Geolocation

A map shows the real-time location of your trucks, allowing you to better inform your customers about delivery times.

Driver Mobile Application

Drivers can track their next destinations, validate, record or confirm a delivery receipt, or take a geolocated photo.

Workshop Management

GEM-FLEET is an additional module that allows you to track vehicle history, inventory, parts purchases via more than 360 electronic catalogs, and manage work orders.

Reports and Statistics

Reports and statistics provide access to over 100 detailed reports to help you make informed decisions. In addition to a complete summary and charts, these reports include detailed information on sales, technician performance, purchases, inventory, tire storage, recalls, and account status.

Security

Our security system allows you to manage user profiles and control their access to GEM-TMS functions and modules. Easily add, modify, and delete user profiles, grant specific rights, and keep a log of changes.

Document and Image Management

Simplify the management of documents and images by attaching them to any function, such as the final estimate, to improve the customer experience. With GEM-TMS, you can easily upload photos from your mobile phone, choose from various document and image formats, and attach files when sending quotes by email.

Accounts Payable and Receivable

Easily manage your supplier accounts with direct deposit files and customer accounts with email payment through GEM-TMS. Record, cancel, and track customer payments, as well as payments to your suppliers by check or credit card.

Complete Accounting

Financial statements, general ledger, financial reports, tax management, reconciliations, multi-currency, multilingual, multi-location, and multi-company.

Storage

Enhance customer loyalty and increase profits with the GEM-TMS storage function. Quickly visualize with color-coded labels, manage return storage, and print legal notes on invoices.

Verbal Authorization

Simplify the phone confirmation of work with the GEM-TMS verbal authorization feature. Compliant with consumer protection laws, record essential details such as the date, time, phone number, and involved parties.

Preventive Vehicle Maintenance

With the preventive maintenance function, you can simplify process automation and increase your workshop's occupancy rate. You can track regular maintenance services and manage inventory parts as well as associated workforce scheduling.

Driver Inspection

GEM-TMS inspections help you organize your work while ensuring it is done right the first time. With a model tailored to the transportation industry.

Presentation of GEM-TMS features by sector

Transport Brokers

Our module for transport brokers is particularly useful in the fields of TL/LTL and container brokerage. A complete TMS (Transportation Management System), it supports and facilitates your operations by allowing you to manage tasks, documents, invoices, and client payments for all transportation modes (full load management). It creates a unified view of different service types, such as full or partial loads, the availability status of equipment at origin and destination points, with alert capabilities via web services and API updates on mobile devices.

  • Booking management
  • Addressing and pricing assistance
  • TL, LTL, maritime, air
  • Carrier efficiency rates
  • Email and SMS tracking
  • Customs brokerage
  • Full CRM
  • And much more!

Carriers

The carrier module offers a wide range of features allowing carriers to organize and optimize their operations. A complete TMS (Transportation Management System), it supports and facilitates your operations by enabling you to manage tasks, documents, invoices, and client payments for all transportation modes (full load management), such as full or partial loads, from pick-up to delivery points. It includes driver details (eLD), equipment availability status at origin and destination points, with alert capabilities via web services and API updates on mobile devices.

  • Dispatch system
  • Truck (eLD) and trailer management
  • Billing and pricing assistance
  • TL, LTL, maritime, air
  • Driver management
  • Real-time tracking (mileage, time)
  • Full CRM
  • And much more!

Local Couriers

Our local courier module is a fantastic tool designed to make your operations easier and more efficient. It includes parcel management, driver management, delivery tracking with real-time location updates. Price lists can be customized for each client or region you serve, so you no longer need price sheets! Additionally, billing has been streamlined to make it easy to track payments from all clients through a simple interface. You also have access to our entire CRM database via the dashboard, allowing you to keep an eye on clients and drivers at a glance!

  • Parcel management
  • Driver management
  • Delivery tracking
  • Price lists
  • Billing
  • Real-time tracking
  • Full CRM
  • And much more!

Transport Brokerage Software GEM-TMS Supports All Your Brokerage Operations

The transport brokerage module has been specifically developed to meet the needs of transport brokers in Quebec, Canada, and the United States. It addresses the real needs of your brokerage business in both management and accounting.

GEM-TMS is the ideal solution for any transport broker looking for an adaptable and flexible software for their business.

From the moment you enter a trip to invoicing, GEM-TMS supervises, reports, and controls your operations.

  • Cost estimation based on historical data
  • Cloud-hosted software, accessible from anywhere
  • Automatic or manual step-by-step email communication with your clients and suppliers
  • Integrated accounting
  • History preservation of your interactions with clients and suppliers
  • Invoicing, booking, carriers by equipment type
  • Geolocation with GPS solutions like Geotab, Atrix
  • Sales, points of origin and destination, customs brokers, trucks, and drivers
  • Transport logistics for LTL or TL simpler than ever
  • Easy printing of WayBill, customer approvals, invoices, and much more
  • Advanced search for carriers by criteria such as truck type, region, or availability

Real-time Collaboration

GEM-TMS allows you to collaborate in real-time with all members of your team, including dispatchers, drivers, and your accountant.

Document Archiving

Never lose information about a client or supplier again. GEM-TMS automatically archives all documents so you can always access them.

Accessible

Accessible via a web browser (Mac and PC) or a mobile device using our iOS and Android apps.

The GEM-TMS software for couriers handles all your local courier operations

From the moment you scan packages upon receipt at the warehouse to the signature and billing, GEM-TMS oversees, reports, and controls your operations.

GEM-TMS is the ideal solution for any courier service looking for a flexible and tailored software for their business.

From the moment you enter a delivery to billing, GEM-TMS oversees, reports, and controls your operations.

  • Mobile app for delivery drivers
  • Online order form for your customers included (see an example)
  • Email or SMS communication of status updates to your customers and suppliers, either automatic or manual
  • Retention of the history of your exchanges with customers and suppliers
  • Addressing support for regular customers
  • Package tracking logistics made simpler than ever
  • Delivery photo with geolocation
  • Automatic billing
  • Price list by customer
  • Online order tracking form for your customers included
  • Automatic import of customer orders in EDI, CSV, and Excel format
  • Automatic accounting (via the GEM-BOOKS module)

Real-time Collaboration

GEM-TMS allows you to collaborate in real-time with your accountant, giving them full or limited access, so you no longer work in the dark.

Document Archiving

Never lose information about a client again—GEM-TMS automatically archives all documents so you can always access them.

Accessible

Accessible via a web browser (Mac and PC) or a mobile device with our iOS and Android apps.

The GEM-TMS software for carriers supports all your carrier operations

From the moment you enter a booking until invoicing and through all tracking stages, GEM-TMS supervises, reports, and controls your operations.

  • Tracking calendar and digital dispatch board
  • Cost estimation based on historical data
  • Automatic or manual email communication of progress to your clients and suppliers
  • Real-time trip log (LogBook) with multiple available options such as GeoTab, Focus Optimization, AVL Track, Day2Go, and many others
  • History of your communications with clients and suppliers
  • Sales, origin and destination points, customs brokers, trucks, and drivers
  • LTL or TL transport logistics made simpler than ever
  • Empty backhaul management with Truckstop, GetLoaded, 123 Loadboard
  • Easy printing of Waybills, client approvals, invoices, and much more
  • Advanced carrier search by criteria such as truck type, region, or availability
  • Integrated accounting

Real-time collaboration

GEM-TMS allows you to collaborate in real-time with your accountant, giving them full or limited access so you no longer work in the dark.

Document archiving

GEM-TMS allows you to collaborate in real-time with your accountant, giving them full or limited access so you no longer work in the dark.

Accessible

Accessible via a web browser (Mac and PC) or a mobile device using our iOS and Android apps.

Take better control of your operations

The GEM-TMS module for carriers has been specially designed to help you centralize your information in one place. Additionally, you will always have access to a detailed history of all your operations.

  • With just one click, retrieve trips made several months or even years ago!
  • Before finalizing a booking with a carrier, the system automatically ensures that insurance is valid.
  • Before placing an order for a client, the system checks that their credit is in good standing and verifies the limit you’ve allocated to them as well as the due date of their oldest invoice.
  • When a client calls back, there’s no need to make them repeat the address for pickup, delivery, or stop. Find this information along with important notes directly on the client file.
  • Validate the carrier’s insurance before assigning them a booking.
  • Keep an address book for each client for quick order placement.
  • Create bookings and repeat them to save time.
  • No longer depend on a single person to retain booking information.
  • Send confirmations to your clients and suppliers to minimize the risk of errors.

Discover GEM-TMS by modules

Additionally, you will have access to many complementary modules that will enhance your GEM-TMS experience with tailor-made tools, adapted to the needs of your garage or repair workshop!

Try GEM-TMS now!

Discover all the benefits of the best transportation software in the country!